Returns & Exchanges
Thank you for purchasing from Fly Dye Clothing Co.!
If you are not happy with your purchase, notify me by email at firstname.lastname@example.org within 7 days of the date of purchase and I will be happy to exchange it for another item or for store credit. The garment should be in the same condition that it was sent to you. Unfortunately, we cannot refund the shipping costs for the exchange or return. The credit will equal the amount paid for the item and any applicable tax.
Many of our garments are ready to ship out to you and those will be sent within 7 days of placing your order. We are often traveling, sometimes it may take us some extra time. We will post any information about shipping delays on our website so you know in advance.
Other items are made once your order is received. Those items will be created and sent within 2-4 weeks of placing your order.
Custom order timelines will vary depending on the intricacy of the design, size of the order, and our schedule at the time. We will reach out to discuss the details of the order and expected timeframe.
Items will be shipped out via USPS and shipping costs are based on the weight of the package. You will receive a tracking number once your item has been shipped.
Since our business is based in New York State, any items being shipped or with a billing address within the state will be charged sales tax.
Washing Instructions for your new Fly Dye
Before making its way to you, each item is laundered using professional textile detergent, pre-shrunk, and ready to wear.
Cotton garments should be washed in cold water with like colors. Detergents that do not have bleach or a bleach alternative are best to maintain the color. Tie-dyed garments should be dried immediately after washing on low heat or hung to dry. If items stay wet for too long, it may cause some color transfer.
Any delicate items should be hand washed or in a garment bag in the washer on a delicate cycle, also in cold water. Hang them to dry. This includes items made of silk, rayon, and canvas.